Returns & Exchanges

At 7oh, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our goal is to ensure your wardrobe fits your lifestyle perfectly through a seamless and transparent return process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Carefully place the unworn garments back into their original packaging, ensuring all 7oh designer tags and security seals remain intact.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location within 7 days of your request.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund or exchange will be processed to your original payment method within 5-7 business days.